Health Tech (Hearing)
While the incumbent is under the supervision of the professional Audiology staff, he/she is required to interact with a high level of independence, making appropriate service delivery decisions and seeking clarification and/or assistance when appropriate. The Health Technician provides support in four functional areas. These are:
(1) hearing aid troubleshooting and repairs, electroacoustic evaluation, ear impressions related to hearing aid repairs, tracking of repair items; (2) hearing aid and earmold certification and tracking; (3) supply orders and management; and (4) Clerical responsibilities. When hearing aids are delivered to the clinic, the technician is responsible for checking the hearing aids to insure that all ordered components are present and that the hearing aids are operational and ready to be issued. The technician is responsible for certifying the hearing aid and entering the certifying information into ROES. The technician is responsible for using electro-acoustical diagnostic equipment to assess the electronic functioning of hearing aids and to report the finding to the audiologist. The incumbent is responsible for accurately recording and documenting the outputs of the diagnostic system that describes the hearing aid's frequency response. Based on this analysis, he or she decides when it is necessary to return the hearing aid for repair. The hearing aid technician is responsible for completing routine hearing aid fittings using computerized equipment. The technician is responsible for using real-ear technology to match the hearing aid output to the veteran's hearing needs. As part of the hearing aid fitting, the technician instructs that veteran in the proper use, rights and responsibilities and safety measures for safe and effective use of the hearing aid and any assistive listening devices that are issued. The incumbent is responsible for routine repairs of hearing aids delivered or mailed to the Audiology Clinic. During clinic hours, she or he meets with veterans on a one-to-one basis to solve hearing aid problems. In this capacity, the incumbent provides primary level trouble shooting and repair for veterans who are experiencing hearing aid problems. The ability to succeed in this role requires effective communication with patients with communication disorders. Services commonly provided by the technician include the evaluation of the hearing aid's function and fit, changing of batteries, cleaning of electrical contacts, removal of impacted cerumen from the aid, replacing ear mold tubing, inspecting and replacing cords, and counseling the veteran in optimal use and proper methods of care for the instruments. All interactions are properly documented in the medical record in the form of clinical progress notes. Work Schedule:
Monday thru Friday 7:
30am - 4pm Position Description Title/PD#:
Health Tech (Hearing)/PD09419A To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/09/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. GS-06 SPECIALIZED
Experience:
Has one (1) year experience that equipped you with the particular knowledge skills, and abilities (KSA's) to perform successfully the duties of the position and that is typically in or related to the position. To be creditable this experience must have been equivalent to at least the GS-5 grade level. Examples of specialized experience are:
working in a medical setting with multiple disciplines performing both routine patient care and clerical support duties, taking and recording vital signs, responding to emergent situations, scheduling appoints, performing telehealth imaging, including teleretinal screening, teledermatology and telewound care; utilizing specialized computer healthcare equipment and/or technology skills and the computer to perform a variety of clerical and clinical support duties. NOTE:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. OR GS-06 EDUCATION:
Has one-half year (nine (9) semester hours) of graduate education or an internship in a field that is directly related to this position? This education must have been obtained in an accredited business or technical school, junior college, college or university. (TRANSCRIPTS REQUIRED) OR GS-06 COMBINATION OF EDUCATION AND
Experience:
Has equivalent combination of creditable graduate level education and specialized experience as described above to meet the total requirements of the GS-06 level. (TRANSCRIPTS REQUIRED)
Estimated Salary: $20 to $28 per hour based on qualifications.
(1) hearing aid troubleshooting and repairs, electroacoustic evaluation, ear impressions related to hearing aid repairs, tracking of repair items; (2) hearing aid and earmold certification and tracking; (3) supply orders and management; and (4) Clerical responsibilities. When hearing aids are delivered to the clinic, the technician is responsible for checking the hearing aids to insure that all ordered components are present and that the hearing aids are operational and ready to be issued. The technician is responsible for certifying the hearing aid and entering the certifying information into ROES. The technician is responsible for using electro-acoustical diagnostic equipment to assess the electronic functioning of hearing aids and to report the finding to the audiologist. The incumbent is responsible for accurately recording and documenting the outputs of the diagnostic system that describes the hearing aid's frequency response. Based on this analysis, he or she decides when it is necessary to return the hearing aid for repair. The hearing aid technician is responsible for completing routine hearing aid fittings using computerized equipment. The technician is responsible for using real-ear technology to match the hearing aid output to the veteran's hearing needs. As part of the hearing aid fitting, the technician instructs that veteran in the proper use, rights and responsibilities and safety measures for safe and effective use of the hearing aid and any assistive listening devices that are issued. The incumbent is responsible for routine repairs of hearing aids delivered or mailed to the Audiology Clinic. During clinic hours, she or he meets with veterans on a one-to-one basis to solve hearing aid problems. In this capacity, the incumbent provides primary level trouble shooting and repair for veterans who are experiencing hearing aid problems. The ability to succeed in this role requires effective communication with patients with communication disorders. Services commonly provided by the technician include the evaluation of the hearing aid's function and fit, changing of batteries, cleaning of electrical contacts, removal of impacted cerumen from the aid, replacing ear mold tubing, inspecting and replacing cords, and counseling the veteran in optimal use and proper methods of care for the instruments. All interactions are properly documented in the medical record in the form of clinical progress notes. Work Schedule:
Monday thru Friday 7:
30am - 4pm Position Description Title/PD#:
Health Tech (Hearing)/PD09419A To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/09/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. GS-06 SPECIALIZED
Experience:
Has one (1) year experience that equipped you with the particular knowledge skills, and abilities (KSA's) to perform successfully the duties of the position and that is typically in or related to the position. To be creditable this experience must have been equivalent to at least the GS-5 grade level. Examples of specialized experience are:
working in a medical setting with multiple disciplines performing both routine patient care and clerical support duties, taking and recording vital signs, responding to emergent situations, scheduling appoints, performing telehealth imaging, including teleretinal screening, teledermatology and telewound care; utilizing specialized computer healthcare equipment and/or technology skills and the computer to perform a variety of clerical and clinical support duties. NOTE:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. OR GS-06 EDUCATION:
Has one-half year (nine (9) semester hours) of graduate education or an internship in a field that is directly related to this position? This education must have been obtained in an accredited business or technical school, junior college, college or university. (TRANSCRIPTS REQUIRED) OR GS-06 COMBINATION OF EDUCATION AND
Experience:
Has equivalent combination of creditable graduate level education and specialized experience as described above to meet the total requirements of the GS-06 level. (TRANSCRIPTS REQUIRED)
- Department:
0640 Health Aid And Technician - Salary Range:
$40,348 to $52,453 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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