Senior Veterans Claims Examiner
Primary duties include but are not limited to the following:
The Senior VCE is responsible for processing claims for education benefits, for providing information, advise, and assistance concerning all VA education programs and for identifying and resolving education benefit delivery problems. Reviews and approves the work of case managers, claims examiners, and other senior claims examiners. Assists in training, coaching, and reviewing the work. Serves as a point of contact for veterans and other claimants, as well as schools and other training institutions. Monitors the progress of claims or inquiries to eliminate unnecessary delays and assures the claim is fully developed. Prepares disallowances and awards of education benefits, including amendments and discontinuances due to changes in eligibility, enrollment or dependency. Promotion Potential:
This position is advertised at the full performance level. Work Schedule:
Full Time, Monday - Friday, 8:
00 am - 4:
30 pm Compressed/Flexible:
As determined by Agency Telework:
Yes Virtual:
This is NOT a virtual position Position Description/ PD#:
Senior Veterans Claims Examiner / PD # 37815A Relocation/Recruitment Incentives:
Not Authorized Financial Disclosure Report:
Not required This is a bargaining unit position. To qualify for this position, applicants must meet all requirements by the closing date of this announcement. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation, but must have been held in the Federal service. A copy of your most recent NON-AWARD SF-50 must indicate proof of status and should identify your position title, series, grade, step, salary, tenure and type of service (Competitive or Excepted). To verify you meet Time-in-Grade requirements, also submit a SF-50 reflecting when you entered your highest grade held (e.g. Promotion, Appointment, etc.). You may qualify based on your experience and/or education as described below:
Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization. Examples of Specialized Experience include:
Knowledge of Education programs:
Comprehensive knowledge, expertise and efficiency in the authorization of education claims. Applying laws and regulations pertaining to VA benefits. Such experience is to be substantive and relevant and may have been gained in claims-decisions making for a state or federal agency, insurance company, employee compensation board disability retirement, or pension program. To be creditable, specialized experience must have been at least equivalent to the next lower grade in the normal line of progression for the occupation in the organization. OR Applicants may substitute education for the experience required at the GS-11:
Applicants may substitute a Ph.D. or equivalent doctoral degree or three (3) full years of progressively higher level education leading to such a degree or LL.M, if related. OR Applicants may also combine education and experience to qualify at the GS-11 level. To calculate, first identify the percentage of required education you have earned (when substituting, you cannot use the first 18 semester hours that you earned). Then identify the percentage of required experience you possess. Add the two percentages. The total percentage must equal at least 100 percent to qualify at the GS-11. For example, an applicant who has 9 semester hours of graduate level education (i.e. 50% of graduate education required) and 6 months of creditable specialized experience (i.e. 50% of the required experience) would equal 100% of the required experience for the position. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
This position is primarily sedentary with some walking, standing, bending, and carrying or lightweight items (eg. folders, claims files, etc.) For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http:
//:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Employees selected for this position as a Change to Lower Grade are not eligible for Pay nor Grade Retention. For further information please contact the Point of Contact identified in this announcement.
Estimated Salary: $20 to $28 per hour based on qualifications.
The Senior VCE is responsible for processing claims for education benefits, for providing information, advise, and assistance concerning all VA education programs and for identifying and resolving education benefit delivery problems. Reviews and approves the work of case managers, claims examiners, and other senior claims examiners. Assists in training, coaching, and reviewing the work. Serves as a point of contact for veterans and other claimants, as well as schools and other training institutions. Monitors the progress of claims or inquiries to eliminate unnecessary delays and assures the claim is fully developed. Prepares disallowances and awards of education benefits, including amendments and discontinuances due to changes in eligibility, enrollment or dependency. Promotion Potential:
This position is advertised at the full performance level. Work Schedule:
Full Time, Monday - Friday, 8:
00 am - 4:
30 pm Compressed/Flexible:
As determined by Agency Telework:
Yes Virtual:
This is NOT a virtual position Position Description/ PD#:
Senior Veterans Claims Examiner / PD # 37815A Relocation/Recruitment Incentives:
Not Authorized Financial Disclosure Report:
Not required This is a bargaining unit position. To qualify for this position, applicants must meet all requirements by the closing date of this announcement. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation, but must have been held in the Federal service. A copy of your most recent NON-AWARD SF-50 must indicate proof of status and should identify your position title, series, grade, step, salary, tenure and type of service (Competitive or Excepted). To verify you meet Time-in-Grade requirements, also submit a SF-50 reflecting when you entered your highest grade held (e.g. Promotion, Appointment, etc.). You may qualify based on your experience and/or education as described below:
Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization. Examples of Specialized Experience include:
Knowledge of Education programs:
Comprehensive knowledge, expertise and efficiency in the authorization of education claims. Applying laws and regulations pertaining to VA benefits. Such experience is to be substantive and relevant and may have been gained in claims-decisions making for a state or federal agency, insurance company, employee compensation board disability retirement, or pension program. To be creditable, specialized experience must have been at least equivalent to the next lower grade in the normal line of progression for the occupation in the organization. OR Applicants may substitute education for the experience required at the GS-11:
Applicants may substitute a Ph.D. or equivalent doctoral degree or three (3) full years of progressively higher level education leading to such a degree or LL.M, if related. OR Applicants may also combine education and experience to qualify at the GS-11 level. To calculate, first identify the percentage of required education you have earned (when substituting, you cannot use the first 18 semester hours that you earned). Then identify the percentage of required experience you possess. Add the two percentages. The total percentage must equal at least 100 percent to qualify at the GS-11. For example, an applicant who has 9 semester hours of graduate level education (i.e. 50% of graduate education required) and 6 months of creditable specialized experience (i.e. 50% of the required experience) would equal 100% of the required experience for the position. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
This position is primarily sedentary with some walking, standing, bending, and carrying or lightweight items (eg. folders, claims files, etc.) For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http:
//:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Employees selected for this position as a Change to Lower Grade are not eligible for Pay nor Grade Retention. For further information please contact the Point of Contact identified in this announcement.
- Department:
0996 Veterans Claims Examining - Salary Range:
$66,355 to $86,260 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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