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Fashion Customer Service Representative

Company Name:
Arca24.com
Start date: 10/20/2014
Minimum salary: 10.00 USD
Maximum salary: 12.00 USD
Salary period: Hourly
Additional classifications: Customer Service, Retail/Wholesale
Who You Are
As a VIPdesk Connect Brand Ambassador, you are on top of the latest fashion trends -- so much so that your friends and family seek your advice. You know "who's who" in the industry and can easily identify a designer's line just by looking at it. You MUST love sales and interacting with people. It's natural for you to build rapport with others and you enjoy assisting customers over the phone. You take pride in the work you do and believe nothing can make a better shopping experience than the ability to provide superb customer service. Additionally, you have an aptitude for technology and can effortlessly conduct searches over the Internet for specific items. Your typing skills are top notch and you are comfortable chatting via IM with multiple people.
What You Will Do
From your home office, you will serve as a personal shopper, assisting customers of our client, Bluefly via phone and email. Customers may seek your advice on navigating within the site to find apparel or accessories, inquiries regarding sales or promotions, return policy information, as well as general fashion and/or customer service questions. You will ensure each customer enjoys an amazing shopping experience and wants to come back for more!
About VIPdesk Connect
The world's leading brands rely on VIPdesk Connect to provide highly personalized customer service solutions, such as inbound call center services, social media management, Back Office support and assistance services to engage and retain their most valuable customers. Our team of U.S. based Brand Ambassadors (working remotely throughout North America) provides outsourced customer service 24 hours a day, 365 days a year. Our highly trained professionals are connected by our state-of-the-art service delivery technology, enabling us to bring the best talent to our clients' brands, eliminating any geographic hurdles.
The benefits of working with VIPdesk Connect include:
Our People-
Every member of our team is not only passionate about proactive, anticipatory service, they're passionate about the very services our clients wish to provider to their customers. Our team is comprised of people who value a quality service experience themselves. Our Passion-
VIPdesk Connect's passion for service is unmistakable. Rooted deeply in 25 years of concierge heritage from VIPdesk Connect, our mission is provide our clients with solutions that surpass their expectations, and provide their customers with brand experiences they will remember forever and talk about positively within their social networks.
VIPdesk Connect is headquartered in Alexandria, VA and is supported by a home-based team throughout the United States.
VIPdesk Connect is proud to be an equal opportunity employer, M/F/D/V.

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