Client Relations Analyst
3.
1 Buffalo, NY Buffalo, NY Full-time Full-time $20 an hour $20 an hour 1 hour ago 1 hour ago 1 hour ago Job description Firstsource is now hiring for a Client Relations Analyst! This position will be responsible for providing effective customer service for internal and external customers by processing exceptions, performing client reporting and file processing and resolving system inquires.
Specific Duties and
Responsibilities:
Provide timely and accurate information to incoming client requests via toll-free number or email Process all electronic and written correspondence as required by client Report settlement, bankruptcy and reopen account information as required by client Photocopy and file customer correspondence as required by client Process electronic client files and activate new account placements Review internal/external customer requirements and clearly define & communicate them to service providers & vendors Assist internal/external customer in accessing information, troubleshooting problems and resolving system inquiries
Qualifications:
One year of customer service and /or administrative experience in an office setting Knowledge of Microsoft applications Ability to handle and prioritize multiple task simultaneously Detail oriented Computer and/or data entry experience Strong communication skills verbal and written Job Relationships:
Contact with all employees of the company.
Contacts outside the company with entire client base as required by job responsibilities/duties.
Apply on our website! www.
firstsource.
com 205 Bryant Woods South, Amherst NY 14228 It is the policy of this Company to seek and employ qualified individuals at all locations and facilities, and to provide equal employment opportunities for all applicants and employees in recruiting, hiring, placement, training, compensation, insurance, benefits, promotion, transfer, and termination.
To achieve this, we are dedicated to taking affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, and other eligible veterans Job Type:
Full-time Pay:
$20.
00 per hour Expected hours:
40 per week
Benefits:
401(k) Dental insurance Health insurance Paid time off Parental leave Vision insurance Experience level:
2 years Shift:
8 hour shift Day shift Weekly day range:
Monday to Friday Work setting:
In-person Office
Experience:
Customer Support & Client Services Occupations:
1 year (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
1 Buffalo, NY Buffalo, NY Full-time Full-time $20 an hour $20 an hour 1 hour ago 1 hour ago 1 hour ago Job description Firstsource is now hiring for a Client Relations Analyst! This position will be responsible for providing effective customer service for internal and external customers by processing exceptions, performing client reporting and file processing and resolving system inquires.
Specific Duties and
Responsibilities:
Provide timely and accurate information to incoming client requests via toll-free number or email Process all electronic and written correspondence as required by client Report settlement, bankruptcy and reopen account information as required by client Photocopy and file customer correspondence as required by client Process electronic client files and activate new account placements Review internal/external customer requirements and clearly define & communicate them to service providers & vendors Assist internal/external customer in accessing information, troubleshooting problems and resolving system inquiries
Qualifications:
One year of customer service and /or administrative experience in an office setting Knowledge of Microsoft applications Ability to handle and prioritize multiple task simultaneously Detail oriented Computer and/or data entry experience Strong communication skills verbal and written Job Relationships:
Contact with all employees of the company.
Contacts outside the company with entire client base as required by job responsibilities/duties.
Apply on our website! www.
firstsource.
com 205 Bryant Woods South, Amherst NY 14228 It is the policy of this Company to seek and employ qualified individuals at all locations and facilities, and to provide equal employment opportunities for all applicants and employees in recruiting, hiring, placement, training, compensation, insurance, benefits, promotion, transfer, and termination.
To achieve this, we are dedicated to taking affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, and other eligible veterans Job Type:
Full-time Pay:
$20.
00 per hour Expected hours:
40 per week
Benefits:
401(k) Dental insurance Health insurance Paid time off Parental leave Vision insurance Experience level:
2 years Shift:
8 hour shift Day shift Weekly day range:
Monday to Friday Work setting:
In-person Office
Experience:
Customer Support & Client Services Occupations:
1 year (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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