Thrift Store Donation Processor and Receiver - Tonawanda St ID:9114464536
Now hiring in Buffalo, NY Hearts for the Homeless, a faith based non-profit, was founded in 1990 with a mission to serve the chronic homeless as well as other underserved populationsHearts is able to fund its mission through donor support and entrepreneurial ventures such as the thrift store operation and donated goods recycling programThe red clothing donation bins provide items that are given away to those in needDonated items are also turned into dollars which support outreach programs such as the mobile soup kitchen and food pantryPosition
Summary:
The Donation Processor and Receiver (DPR) will be responsible for the production process of donations from donors to retailThis includes, but not limited to, accepting, sorting and pricing donated itemsThe DPR will be in compliance with company policies and standards, procedures, and the Hearts Thrift Stores' Mission Statement
Essential Functions:
Is able to daily perform any of the required job duties within the processing teamThis includes all requirements related to production by accepting donations, presorting and pricing merchandiseAs needed, welcome donors in a timely manner in a way that they feel confident that Hearts Thrift Stores appreciates them and understands their valueAs needed, handle the receiving and donation process with the utmost respect and care according to company policy including but not limited to, greeting the donor, assisting in unloading donations, telling the Hearts Thrift Stores story, repeating details back to the donor and issuing a receiptScreen and accept incoming donations, collect donor information as per company policy in order to provide receipts for the donationsComplete the production process by separating and sorting incoming donated materialsAbility to recognize quality merchandise and effectively seek guidance on pricing from Retail ManagersTag, price, and arrange merchandise in the staging area for retail staff according to company policyAbility to produce quick and accurate work in a fast paced environmentAccurately reporting of the production metrics dailyIncluding communication on barriers to complete the production metric requirementsHelp maintain clean and well organized reception, presort and processing areasIncluding making sure the area is ready and refilled for the next shiftTake inventories of needed merchandise and reports to the managerUnderstand and comply with policies and procedures related to donated items, including prohibited items and pricing guidesWork with volunteers and be able to give clear directionActs independently and responsibly to perform job duties on a consistent basis Follow and maintain code of conduct as outlined in the employee handbookPerform other duties assignedEducation Requirements and
Qualifications:
High school diploma or GED preferredReliable and punctual attendance, with availability to work flexible shiftsSales experience preferredExperience working with volunteers is preferredAbility to multi-task and function in a fast-paced environmentSelf-starter with the ability to work independently or as part of a teamAbility to stand for long periods of timeMust be able to lift and move boxes and bags of donated items up to 35 poundsKnowledge, Skills and Abilities:
Excellent customer service and people skillsExcellent communication, organizational, and multi-tasking skillsPrinciples and practices of supervising, training and evaluating staffAttention to detailComputer skills including Point of Sales System, Google Docs, email, Microsoft WordJob Type:
Full-time Pay:
$16.
00 per hour
Benefits:
Dental insurance Flexible spending account Health insurance Health savings account Vision insurance 401K Schedule:
Monday through Saturday
Experience:
2 years of work experience preferred Work Remotely:
No Recommended Skills Attention To Detail Communication Conflict Management Coordinating Customer Service Entrepreneurship Apply to this job.
Think you're the perfect candidate? Apply on company site Estimated Salary: $20 to $28 per hour based on qualifications.
Summary:
The Donation Processor and Receiver (DPR) will be responsible for the production process of donations from donors to retailThis includes, but not limited to, accepting, sorting and pricing donated itemsThe DPR will be in compliance with company policies and standards, procedures, and the Hearts Thrift Stores' Mission Statement
Essential Functions:
Is able to daily perform any of the required job duties within the processing teamThis includes all requirements related to production by accepting donations, presorting and pricing merchandiseAs needed, welcome donors in a timely manner in a way that they feel confident that Hearts Thrift Stores appreciates them and understands their valueAs needed, handle the receiving and donation process with the utmost respect and care according to company policy including but not limited to, greeting the donor, assisting in unloading donations, telling the Hearts Thrift Stores story, repeating details back to the donor and issuing a receiptScreen and accept incoming donations, collect donor information as per company policy in order to provide receipts for the donationsComplete the production process by separating and sorting incoming donated materialsAbility to recognize quality merchandise and effectively seek guidance on pricing from Retail ManagersTag, price, and arrange merchandise in the staging area for retail staff according to company policyAbility to produce quick and accurate work in a fast paced environmentAccurately reporting of the production metrics dailyIncluding communication on barriers to complete the production metric requirementsHelp maintain clean and well organized reception, presort and processing areasIncluding making sure the area is ready and refilled for the next shiftTake inventories of needed merchandise and reports to the managerUnderstand and comply with policies and procedures related to donated items, including prohibited items and pricing guidesWork with volunteers and be able to give clear directionActs independently and responsibly to perform job duties on a consistent basis Follow and maintain code of conduct as outlined in the employee handbookPerform other duties assignedEducation Requirements and
Qualifications:
High school diploma or GED preferredReliable and punctual attendance, with availability to work flexible shiftsSales experience preferredExperience working with volunteers is preferredAbility to multi-task and function in a fast-paced environmentSelf-starter with the ability to work independently or as part of a teamAbility to stand for long periods of timeMust be able to lift and move boxes and bags of donated items up to 35 poundsKnowledge, Skills and Abilities:
Excellent customer service and people skillsExcellent communication, organizational, and multi-tasking skillsPrinciples and practices of supervising, training and evaluating staffAttention to detailComputer skills including Point of Sales System, Google Docs, email, Microsoft WordJob Type:
Full-time Pay:
$16.
00 per hour
Benefits:
Dental insurance Flexible spending account Health insurance Health savings account Vision insurance 401K Schedule:
Monday through Saturday
Experience:
2 years of work experience preferred Work Remotely:
No Recommended Skills Attention To Detail Communication Conflict Management Coordinating Customer Service Entrepreneurship Apply to this job.
Think you're the perfect candidate? Apply on company site Estimated Salary: $20 to $28 per hour based on qualifications.
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