Customer Service Representative
3.
4 Buffalo, NY Buffalo, NY Full-time Full-time $20 an hour $20 an hour 2 days ago 2 days ago 2 days ago Position Description Tesla Energy Support Specialists handle a variety of customer issues while delivering on world class customer service.
Our team is the front line and face of the Tesla brand.
We maintain a level of professionalism that exceeds our customer's expectations.
Role details:
Operations Hours:
Monday - Friday 10 am - 7 pm EST 100% in-office NOT A REMOTE OPPORTUNITY Potential start date:
April 15th, 2024 Hourly pay rate:
$20.
00/hour Responsibilities Maintain Tesla's high standards for integrity, customer service and professionalism in all interactions and communications Act as a subject matter expertise and cultivate trust with the customer as their singular point of contact Increase levels of customer satisfaction by providing feedback for improvement to peers and management Partner with various Tesla departments to resolve customer concerns Stay up to date on the most current information and tools Adapt, remain flexible, and execute on feedback provided Requirements 1 year of technical call center experience with a proven record of excellent customer service Strong active-listening and verbal-communication skills, with an ability to empathize with the customer Proven ability to effectively work in Windows and Microsoft office products, while comfortable learning new software platforms Ability to work independently, and be both creative and resourceful when presented with challenging situations Job Type:
Full-time Pay:
$20.
00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Shift:
8 hour shift Evening shift Night shift Weekly day range:
Monday to Friday Work setting:
Call center In-person Office Work Location:
In person Tesla Energy Support Specialists handle a variety of customer issues while delivering on world class customer service.
Our team is the front line and face of the Tesla brand.
We maintain a level of professionalism that exceeds our customer's expectations.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
4 Buffalo, NY Buffalo, NY Full-time Full-time $20 an hour $20 an hour 2 days ago 2 days ago 2 days ago Position Description Tesla Energy Support Specialists handle a variety of customer issues while delivering on world class customer service.
Our team is the front line and face of the Tesla brand.
We maintain a level of professionalism that exceeds our customer's expectations.
Role details:
Operations Hours:
Monday - Friday 10 am - 7 pm EST 100% in-office NOT A REMOTE OPPORTUNITY Potential start date:
April 15th, 2024 Hourly pay rate:
$20.
00/hour Responsibilities Maintain Tesla's high standards for integrity, customer service and professionalism in all interactions and communications Act as a subject matter expertise and cultivate trust with the customer as their singular point of contact Increase levels of customer satisfaction by providing feedback for improvement to peers and management Partner with various Tesla departments to resolve customer concerns Stay up to date on the most current information and tools Adapt, remain flexible, and execute on feedback provided Requirements 1 year of technical call center experience with a proven record of excellent customer service Strong active-listening and verbal-communication skills, with an ability to empathize with the customer Proven ability to effectively work in Windows and Microsoft office products, while comfortable learning new software platforms Ability to work independently, and be both creative and resourceful when presented with challenging situations Job Type:
Full-time Pay:
$20.
00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Shift:
8 hour shift Evening shift Night shift Weekly day range:
Monday to Friday Work setting:
Call center In-person Office Work Location:
In person Tesla Energy Support Specialists handle a variety of customer issues while delivering on world class customer service.
Our team is the front line and face of the Tesla brand.
We maintain a level of professionalism that exceeds our customer's expectations.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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