Customer Success Manager Customer Service & Call Center - Buffalo, NY at Geebo

Customer Success Manager

Odoo, Inc.
Odoo, Inc.
Buffalo, NY Buffalo, NY Full-time Full-time Estimated:
$56.
4K - $71.
5K a year Estimated:
$56.
4K - $71.
5K a year 11 days ago 11 days ago 11 days ago Customer Success Manager This is a hybrid (40% remote and 60% onsite) role in Buffalo, NY.
Odoo ERP system is enterprise resource planning software used company-wide for the management of business processes.
Odoo provides seamlessly integrated functional business apps called Odoo apps that form an ERP solution.
Our unique proposition of integrated apps that work seamlessly together allows users to automate and track everything they do.
The open-source development model of Odoo has allowed us to leverage thousands of developers and business experts to build the world's largest ecosystem of fully integrated business apps.
Odoo has become a global network with more than 8 million users, and partners in more than 120 countries, and we continue growing with 1500 daily downloads.
We are growing fast and need to hire faster.
About the job:
Odoo is seeking to significantly expand its vibrant and innovative sales teams.
Apply to work within an organization that values independence, flexibility, and personal growth.
The Customer Success Team is helping customers across LATAM streamline their business processes with Odoo's integrated software solutions.
This is a sales job for people who are excited to work at the intersection of software and business.
You'll learn the value that software can provide across a variety of verticals and how Odoo's diverse suite of apps (over 50!) can be used to alleviate company needs.
We expect the candidate to be proactive and have a get it done spirit.
Responsibilities:
Contact customers currently using Odoo Analyze clients' business operations and drive adoption Execute all phases of a subscription renewal plan Build and maintain relationships with clients Empathize with customer needs Be part of the entire sales cycle Qualifications and Requirements:
Experience negotiating and closing new business Passion for software products 1-2 years experience in sales Proficiency in G-Suite applications preferred Excellent communication skills Proven track record of exceeding quota Nice to Have:
Experience with ERP Experience in a SaaS company Available immediately An affinity for business operations Additional languages Compensation and Perks:
Healthcare, Dental, Vision, Life Insurance, Flexible Spending Account, Health Savings Account, 401K Matching, and Commuter Benefits PTO (Paid-time-off), paid sick days and paid holidays Employee Assistance Program; 3 X 1-hour telehealth calls with certified mental health professionals Evolve in a nice working atmosphere with a passionate, growing team! Snacks, fruit, and coffee/drinks on tap! Pre-tax commuter benefits such as parking and transit Company-sponsored events for groups of 6
employees Job Type:
Full-time
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance Schedule:
8 hour shift Application Question(s):
Are you located within commuting distance of Buffalo, NY? Education:
Bachelor's (Required) Work Location:
Hybrid remote in Buffalo, NY.
Estimated Salary: $20 to $28 per hour based on qualifications.

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