Business Administrator Financial & Banking - Buffalo, NY at Geebo

Business Administrator

Quick Apply Full-time 1 hour ago Full Job Description Job Description- Business Administrator Overview:
Responsible for providing high-level, quality support to company's customers, clients, third-party agencies, vendors, management, and associates.
Responsibilities/Duties:
Act as a contact for clients, third party agencies, vendors, outside contractors Ensure that Client inquiries and notifications are addressed in a timely manner; place accounts into correct status upon receiving client notification Responsible for reviewing and authorizing settlement requests to ensure adherence to all client parameters, submit appropriate requests to respective clients for approval, provide communication to operations regarding client responses, keep an account of all submissions and client responses Monitor/respond to all pertinent support emails and voicemails, such as customers wanting to change their payment information, pay their accounts, balance inquiries, etc.
Serve as the internal resource with which third party agencies may communicate and assist such parties with their requests/concerns.
Responsible for payment audit (call monitoring of completed payments to ensure all proper call disclosures were adhered to on the respective call) Review all chargebacks and send proper documentation to merchant for dispute Responsible for payment processing and payment verification Ensure continuing compliance of all changes in laws and relevant regulations Ensure management and employees are in compliance with the requirements of regulatory agencies, that company policies and procedures and client requirements are being followed Identify potential areas of compliance vulnerability/risk direct compliance issues to appropriate resources for investigation and resolution Responsible for activation/de-activation and auditing of on-site access badges/key fobs Activate users and create/provide login information for different platforms Maintain inventory of supplies Perform other duties as assigned Qualifications/Skills High School Diploma or Equivalent (required) Excellent verbal and written communication skills Excellent interpersonal skills Proficient in Microsoft Office Suite Excellent organizational skills and attention to detail Ability to perform well in a fast-paced environment Discretion with personal and confidential information Ability to take initiative EOE Job Type:
Full-time Pay:
$18.
00 - $25.
00 per hour
Benefits:
Dental insurance Employee assistance program Health insurance Life insurance Paid time off Referral program Vision insurance Schedule:
Monday to Friday Education:
High school or equivalent (Required) Work Location:
One location Overview:
Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.

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