Customer Service
3.
8 Buffalo, NY Buffalo, NY Full-time Full-time Estimated:
$35.
1K - $44.
5K a year Estimated:
$35.
1K - $44.
5K a year 1 day ago 1 day ago 1 day ago Job
Summary:
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative.
As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their satisfaction.
This is an excellent opportunity for someone who enjoys working in a fast-paced environment and has a passion for delivering outstanding customer service.
Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner - Provide accurate information about products, services, and promotions - Assist customers with placing orders, processing returns, and resolving any issues or concerns - Maintain customer records by updating account information and documenting interactions - Collaborate with other departments to resolve complex customer inquiries or escalate issues when necessary - Identify opportunities to upsell or cross-sell products and services to customers - Follow up with customers to ensure their needs have been met and provide assistance as needed May be required to perform other related duties as required and/or assigned
Qualifications:
- Excellent verbal and written communication skills in English.
- Strong problem-solving skills with the ability to analyze customer needs and provide appropriate solutions - Previous experience in customer service or sales is preferred - Ability to multitask and prioritize tasks in a fast-paced environment - Exceptional phone etiquette and active listening skills - Ability to remain calm and professional when dealing with difficult customers - Strong computer skills, including proficiency in Microsoft Office Suite and CRM software - Familiarity with the sales & purchase order fulfillment process helpful.
If you are passionate about delivering exceptional customer service and thrive in a dynamic team environment, we would love to hear from you.
Job Type:
Full-time Pay:
$40,000.
00 - $55,000.
00 per hour Expected hours:
40 per week
Benefits:
401(k) Dental insurance Health insurance On-the-job training Paid time off Vision insurance Shift:
8 hour shift Weekly day range:
Monday to Friday Work setting:
In-person Office Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
8 Buffalo, NY Buffalo, NY Full-time Full-time Estimated:
$35.
1K - $44.
5K a year Estimated:
$35.
1K - $44.
5K a year 1 day ago 1 day ago 1 day ago Job
Summary:
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative.
As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their satisfaction.
This is an excellent opportunity for someone who enjoys working in a fast-paced environment and has a passion for delivering outstanding customer service.
Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner - Provide accurate information about products, services, and promotions - Assist customers with placing orders, processing returns, and resolving any issues or concerns - Maintain customer records by updating account information and documenting interactions - Collaborate with other departments to resolve complex customer inquiries or escalate issues when necessary - Identify opportunities to upsell or cross-sell products and services to customers - Follow up with customers to ensure their needs have been met and provide assistance as needed May be required to perform other related duties as required and/or assigned
Qualifications:
- Excellent verbal and written communication skills in English.
- Strong problem-solving skills with the ability to analyze customer needs and provide appropriate solutions - Previous experience in customer service or sales is preferred - Ability to multitask and prioritize tasks in a fast-paced environment - Exceptional phone etiquette and active listening skills - Ability to remain calm and professional when dealing with difficult customers - Strong computer skills, including proficiency in Microsoft Office Suite and CRM software - Familiarity with the sales & purchase order fulfillment process helpful.
If you are passionate about delivering exceptional customer service and thrive in a dynamic team environment, we would love to hear from you.
Job Type:
Full-time Pay:
$40,000.
00 - $55,000.
00 per hour Expected hours:
40 per week
Benefits:
401(k) Dental insurance Health insurance On-the-job training Paid time off Vision insurance Shift:
8 hour shift Weekly day range:
Monday to Friday Work setting:
In-person Office Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
